Leadership Lessons From Top CEOs
We’ve learned what it takes to be a world-class leader who elevates their companies, their communities and everyone around them.
Here are some Leadership lessons to build trust, drive purpose, improve culture and foster success.
“There is a formula to winning” — Aman Bhutani, CEO of Godaddy
Aman Bhutani is of the opinion that winning is neither a fluke of luck, nor is it random. In fact, there is a formula with which you can gauge success.
He advices leaders to find a collective belief with their team, then decide if the idea is worth keeping, and finally continue going through this process until they can funnel the collective belief down into something small.
“Hire the best for your team” — Steve Jobs, Founder of Apple
Being a CEO, he said, is not about mastering the ability to wear many hats or try to excel at everything. The secret to success is to surround yourself with talented people and delegate work effectively.
“Focusing on the customer makes a company more resilient”- Jeff Bezos, Founder and Executive Chairman of Amazon.
He says “We’re not competitor obsessed, we’re customer-obsessed. We start with the customer and we work backwards.” And there is no doubt that it has worked wonderfully for Amazon!
“Having consistency in routine improves productivity” — Hernan Lopez, CEO of Wondery
Lopez says that three things keep him mentally and emotionally grounded: reading, therapy and the meditation stories.
Routines could help people better manage stress and anxiety. A lack of structure and routine can actually exacerbate feelings of distress and make you pay more attention to the source of your problems.
“Customer service shouldn’t be a department, it should be the entire company.” — Tony Hsieh, CEO of Zappos.
Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.
As a leader, you want to be able to do your job to the fullest and provide the best experience for your team. In order to improve your leadership skills and get better at what you do, it’s important to learn leadership lessons throughout your life.